| Customization: | Available |
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| After-sales Service: | 24/7/365 Online Service |
| Warranty: | 2 Years Warranty |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Secure payments: | Every payment you make on Made-in-China.com is protected by the platform. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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Q: What's your MOQ and delivery?
A: Our MOQ is 1 set machine.
Q: How about the lead time?
A: It depends on the machine types and models. For example, it will take around 1-2 weeks for welding, cleaning, and marking machines; while it may need 35-50 days for cutting machines.
Q: This is the first time I have used this machine, is it easy to operate?
A: Don't worry, we will provide customers with videos of using guidance and English user manuals.
If you still have doubts, our customer service team can connect you with our engineer who is available 24/7.
You can reach out to them through WeChat, WhatsApp, Skype, mobile phone, or email to discuss and resolve any issues you may have promptly.
Q: Do you provide after-sales service and warranty?
A: Certainly, We ensure a prompt online response within two hours to provide warranty services.
We also provide customers with comprehensive manuals for reference.
If any issues persist, you can return the faulty components to us for repair.
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